PARIRENTATWA Group of Hospitals has refuted claims that its Mbuya Nehanda Maternity Hospital is unsuitable for baby delivery.
This denunciation comes following a tweet which said the situation at MNMH was bad.
Clearing the air on the state of affairs at the Maternity unit, PGH argued the tweet was misguided.
“Mbuya Nehanda Maternity Hospital is one the largest referral maternity hospitals which caters for clients from various places. “Maternity services are offered free of charge at this institution save for those who choose to be private patients,” said PGH.
According to the Hospital, they have a bed capacity of 221 which consists of 157 for mothers and 64 for babies.
“Bed occupancy is usually close to 100%. The hospital admits an average of 1200 mothers a month,” stated PGH.
The Hospital boasts of favourable Customer Satisfaction Index results.
“The Customer Satisfaction Index for Mbuya Nehanda Maternity Hospital for the second quarter of 2021 stood at 88%, looking at parameters such as attitudes of staff, quality of care, quality of food, cleanliness of toilets, bathrooms, linen, wards and grounds.
“The hospital is trying its best to provide quality maternal services and encourage individual clients who are dissatisfied with our services to bring their issues to the attention of the hospital authorities for redress. Mbuya Nehanda Maternity Hospital continues to attend to all maternal cases which present at the institution and our staff will do their best to ensure that mothers return home with their babies,” added PGH. “The hospital welcomes constructive criticism and objective assessment of our services as we believe in continuous improvement. We would like to assure members of the public that the situation at Mbuya Nehanda Maternity Hospital is far from what the article alleges.
While we have challenges, we have managed to offer acceptable levels of service and we are still a hospital of choice for many people.”